Ops Console problems

[Jon.Paris@xxxxxxxxxx]

After 3 weeks of trying we still cannot get the "new style" console on our new
V4R4 Mod 170 to work.  We've got the CA PTFs loaded and with those we get
further but ......

When we try to connect we get asked for the DST User Id and PW and then it just
sits "validating" for a while before issuing a message (no ref # of course!)
that indicates a communications failure while trying to validate the signon.  We
have enabled all logging options in CA but nothing is logged.  A look at the log
from the "Modem" that was generated by the install indicates that the 400 was
contacted and responded (with a <CR>) nothing else significant appears until we
disconnect.

We have worked with IBM on this, and they have a problem log identical to ours
which was closed because the customer got fed up with wasting so much time on it
and (as we have had to do to use the machine at all) went back to the old style
console.

Anyone got any ideas?  Or if you have a new 170 at V4R4 perhaps you could tell
me what your line descriptions etc. look like. Our hardware cfg looks a little
odd but I have no idea what "normal" looks like.  Our console IOP is a 9745 but
this doesn't show up - what we see is below - a 2745 which is operational and a
2721 marked as "not detected".

 Resource        Type  Status                Text
 CMB01           6757  Operational           Combined function IOP
   LIN03         2721  Not detected          Comm Adapter
     CMN04       2721  Not detected          Comm Port
     CMN05       2721  Not detected          Comm Port
   LIN01         2745  Operational           Comm Adapter
     CMN01       2745  Operational           V.24 Port
     CMN02       2745  Operational           Comm Port

This is all taking up way too much time and I'm wondering just what I'll lose if
 we just give up and save ourselves the frustration!


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