• Subject: Re: AS/400 vs. NT
  • From: Jim Langston <jlangston@xxxxxxxxxxxxxxxx>
  • Date: Wed, 03 Nov 1999 13:15:55 -0800
  • Organization: Conex Global Logistics Services, Inc.

A manager with that type of attitude would find that he has a high employee
turn over rate.  He would find that he constantly has to put more money
into training the new people he has to hire to replace the ones that leave
for a better position.  He would find that people are not getting their jobs
done, because they are too busy on the phone talking to recruiters.

People like to use programs that are "nice".  Programs they enjoy.  If
someone likes a program, they are going to use it;.  If someone hates
a program, they are going to avoid using it as much as possible.  And
when they do use it they are not going to be efficient in it.

A lot of times I will ask my users, when I have time (which is not often),
is there any program you think needs improving, or any program that
would make your job a little easier?

Most of the time it's now, but a bit of the time I get good feedback, and
I put the enhancements in.  Understand, I'm asking the users what they
want, not their managers.  And it makes them happier, it makes them
happier with the system, and happier with the program, and they become
a little more efficient, so the company makes a little more money.


Jim Langston

"Schenck, Don" wrote:

> My point is this: If people are getting their jobs done ... WHO CARES?
> If they're NOT ... time for discipline/firing.
> I don't give a flip about this or that; I want results. I'm a shareholder; I
> want profits.
> I'm being EXTREME here in order to make a point; I am NOT upset. Really.
> Peace,

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