A long time ago.....I installed a remote dial up solution for a company
that uses their remote site 2 months out of the year...

They've got an old 386 PC connected to their CISC AS/400 via an Andrew
5250 remote card and the Andrew 3xPlus software.  This thing sits idle
all year, and then they crank it up in mid October to mid December.
It's worked great for years, but this year the printing function is
broken.  When they try to print invoices,  the printer doesn't always
carriage return when it should.

Here are some additional clues that I've gathered:
*This only happens at this remote site printer, printers that are local
attached at the main office work fine.
*You can generate an invoice at the remote site and print it at the main
office, and that works fine.
*If you print something other than a joblog on this printer, it neglects
to carraige return correctly
*The Printer is a Toshiba 341
*The Andrew Software is emulating a Toshiba 341
*IBM came in last month and upgraded them from V3R0M5 to V3R2.
*The Andrew Software is vintage 1992  :(

I'm suspecting that something in V3R2 has broken the old Andrew code,
and that by reconfiguring the Andrew software we can make this work.
Has anyone else run across this when they upgraded to V3R2 (think back
now folks :).

Thanks for any help that you can provide.   BTW, the customer has
already bought into the idea of updating this stuff for next season, but
they are in the middle of the busy season where they make all of their
money for the whole year so they want a fix as fast as possible..... can
this be fixed?



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