• Subject: Re: OEM modems
  • From: "Dan Bale" <dbale@xxxxxxxxxxx>
  • Date: Thu, 7 Oct 1999 13:36:58 -0400



James,

Sorry for piping in so late here.  It looks like you got a lot of advice.  I
would like to share my experience to spare you of the trouble I went through.

It basically boils down to this.  Make _absolutely_ sure that IBM supports the
modem you decide on.  For the sake of saving a few dollars, you may easily
outspend that in frustrating manhours trying to chase down problems.  Spend the
extra bucks, if necessary, to get the right modem.

A few years ago, I had a client who was using a non-supported modem.  Worked
fine for ECS, but needed to use for remote async connects (using the async
workstation controller).  If I recall correctly, this was a sync/async
switchable modem.  I tried in vain to convince the owner that he'd be better off
spending $500 (?) for a modem that IBM supported than to pay me by the hour
trying to get the thing to work.  Surprisingly, IBM Support worked with me for a
while, but eventually gave up the ghost when we hit the brick wall.  The end
result:  No async support + my bill.  Not the way I want to support a client.

Based on what others have said, I'd go with the Multitech or the IBM.

- Dan Bale





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