Re: PTF Problem

Welcome to our side of the world Mr. Paris.  You correct in your
assumption that MF PTFs are different.  As the microcode is considered
part of the machine you must get PTFs for it from your hardware
maintenance provider.  At least in the past IBM would still send them
on tape even if you were not a maintenance customer but not via ECS. 
Bad news for you is that tape is a bit slower!

 - Larry


Jon.Paris@halinfo.it wrote:
> 
> As most of you know I'm fairly new to being an IBM customer, so forgive me if
> the answer seems obvious to you.
> 
> I was planning to install Domino this weekend, but on checking the install 
>notes
> found that I needed to install PTF 5769-999 MF22741 first  So I sent in a
> request over my ECS link as normal.  It was rejected because I don't have a
> service contract.  This is correct, we're in the middle of a "small 
>discussion"
> with IBM on the topic.  However it has not previously prevented me from
> obtaining PTFs (in fact I got an ADTS one last week).
> 
> So, what am I missing here?  Are microcode PTFs different?  How do I go about
> getting this PTF ?  I have a legitimate copy of Domino, but can't load it
> without the PTF.
> 
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-- 
Larry Bolhuis         | What do You want to Reload today?
Arbor Solutions, Inc  |
(616) 451-2500        | 
(616) 451-2571 -fax   | Two rules to success in life:
lbolhui@ibm.net       | 1. Never tell people everything you know.
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