Re: IData box

[James_Turnbull@xxxxxxxxxx]

We updated both the printer and IData box.  I believe it was the update to the
IData box that fixed the problem as the firmware had never been updated
previously.

Regards

James






Mark Lazarus <mlazarus@ttec.com> on 29/08/99 11:20:53

Please respond to MIDRANGE-L@midrange.com

To:   MIDRANGE-L@midrange.com
cc:    (bcc: James Turnbull/Sydney/KAZ/AU)
Subject:  Re: IData box




James,

At 01:07 PM 8/27/99 +1000, you wrote:
>Update the firmware on the IData box and the printer.  This fixed a similar
>sounding problem we had with a HP Printer.

 Do you know which one fixed it, or are both required?  The techs @ IData
don't seem to know what's going on.  They're pointing fingers @ HP, but I
don't think they're familiar w/ the HP 4000 series.  I was hoping that
IData would have a new driver.

 -mark



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