• Subject: Re: Communications Error: 3426
  • From: Billy Rowe <billyrowe@xxxxxxx>
  • Date: Wed, 21 Jul 1999 18:22:56 -0400

Mike Lindsay wrote:
> We have an ASCII Printer (HP4050) networked attached. We start the writer.
> The writer will accept all the printer jobs as long as they are
> Q'ed up. If there is a space of time between print jobs, the writer
> will end abnormally with a communications error:3426.
> All power save  and time out features have been turned off on the
> printer. We are still searching thru the IBM site and manuals for
> a suitiable solution. Any help would be appreciated.

We were having the same problem with networked HP4500N color laser
printer.  It is attached via a HP Jet Direct Card.

I found the problem by going into the HP Jet direct software and
connecting to this printer and looking under the TCP/IP values and
finding the timeout parameter was set to 90 seconds.  This value can NOT
be set from the front panel.


Hope this helps,

Billy

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