Re: Network printer link droped

We had a similar problem here.  There is a PTF from IBM to assist.  In
addition, my partner in crime had to change three timeout values (to make
longer delays):  in the AS/400 object, in the JetDirect card, and in the
printer itself.

Once the PTF and the changes were made our printers settled down and
behaved themselves.

--Paul E Musselman
PaulMmn@ix.netcom.com




>Here's my problem for the connexion gurus on the list.
>
>I created several *LAN TCP/IP printers (ordinary &
>IPDS) via CRTDEVPRT, each one with its own IP address.
>All printers are HP or Lexmark, ethernet 10/100, local
>or remote.
>
>Everything is working fine ... but the writers are
>dropped several times a day. The bug occurs when a
>first file is to be printed, having the message :
>__________________________________________________
>
>
>Message ID . . . . . . :   PQT3621
>Severity . . . . . . . :   40
>Message type . . . . . :   Information
>
>
>
>Message . . . . :   The session with device xxxxx
>ended abnormally.
>Cause . . . . . :   The session with device xxxxx at
>RMTLOCNAME 199.202.202.43, using PORT 9100, ended
>abnormally.  The error code is 20, which indicates one
>of the following conditions:
>20-39: A communications failure occurred.
>40-59: An internal failure occurred.
>
>Recovery  . . . :   For error codes 20-39, check for
>problems in your network. After correcting the
>problem, start the printer writer ( ... )
>__________________________________________________
>
>I checked all parms, nothing seems to be wrong. The
>network guys confirmed having no problem from their
>part.
>
>I extended my tests and defined remote IP OUTQs on the
>same printers. They work OK and are always ON, as they
>don't have any printer writer attached.
>
>But I cannot use them in IPDS, so I return to the need
>of having IP printer writers ...
>
>When I restart the writer, all accumulated spools in
>OUTQ are printed normally. But I know next time it
>will behave the same and the connexion will be
>dropped.
>
>Any ideas ???
>
>Thanks
>
>
>===
>Andrei Centea
>Canadelle Inc - Sara Lee Corp.
>Montreal
>_________________________________________________________
>Do You Yahoo!?
>Get your free @yahoo.com address at http://mail.yahoo.com


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