No Subject

[Mark Sweeney <MSweeney@xxxxxxxxxxxxxxx>]

                We have an IVR from Syntellect attached to an AS/400 with
controller type 3174, category *RWS, running token ring, with 48 attached
devices of type 3277. Our problem is this.
                Devices 1-26 stay online all the time except when we bring
them down, however devices 27-48 are inconsistent and will go to vary on
pending or even vary off for no outstanding reason. Syntellect says that
devices 27-48 are considered LUA's and operate differently than devices 1-26
even though they are identical. The IVR is attached to a PC running OS/2 and
using a product called VocalPoint. Can  someone in your group help me or
point me to someone who has had similar experiences.

                Thank You,

                Mark Sweeney
                State of Rhode Island
                Dept. of Labor & Training
                101 Friendship Street
                Providence, RI 02903
                Msweeney@dlt.state.ri.us <mailto:Msweeney@dlt.state.ri.us> 
                (401) 222-3541

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