Re: What to do about a disgruntled employee

[therrin@xxxxxxxxx (Terry Herrin)]

"Joe Teff" <jteff19@idt.net> wrote:
>I was asked the other day what I would do if an IS person was let go or quit
>and there was a possibility that they might try to cause some harm. I am
>curious if this has occurred at any of your installations and what steps
>were taken. TIA.

Our standard policy is to change the combination locks on all the
doors leading into our department, and the door leading into the
computer room, which has a different combination.  Building security
is alerted that this person should no longer be on the premises, and
all department employees are instructed to not allow the person into
the department without contacting management first.  The person's
profiles on all the systems are disabled and/or deleted.  This is our
standard policy, regardless of the terms under which the person left.
We also change all door combinations once a month, and users are
required to change their passwords every three months.  If a person
left and there was suspicion they might try to cause harm, I'm sure
extra preventive steps would be taken, though I'm not sure what as
that has never happened.

Terry Herrin
Sr. Programmer/Analyst
New Hanover Regional Medical Center
Wilmington, NC
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