Re: Upgrades

[ghutchinson@xxxxxxxxxxxxxxx (Gord Hutchinson)]

On Fri, 5 Mar 1999 22:43:11 -0500, Pete Hall <pbhall@execpc.com> wrote:

>At 16:02 03/05/1999 -0800, Roger Boucher wrote:
>>We just tried to order an upgrade to V4R3 from our Value Added Reseller,
>>and they told us that IBM's records had us at V4R2.  Well, we are on
>>V4R1 but IBM did send us V4R2 awhile ago and we never had the time to
>>load it.  Anyway, the VAR told us that we would have to upgrade to V4R2
>>before we could get the upgrade to V4R3.  They said this was because
>>once IBM ships you software for an upgrade they delete the information
>>of your previous version... and so they could not provide an upgrade
>>from V4R1 to V4R3 for us.
>
>I wouldn't buy that. IBM knows what program products you have, and even if
>they didn't, a look at the WRKLICPGM display would tell them. AFAIK, you
>can still skip a release, so V4R1 to V4R3 should not be a problem. Read the
>upgrade manual. It tells you in excruciating detail what you can and cannot do.
>
>Pete Hall

We recently upgraded one of our systems from 4r2 to 4r3 with no problem.
We had ordered the 4r1-to-4r2 upgrade for our other system but never
installed it.  When we upgraded 4r1 to 4r3 there were some things which were
not shipped on the 4r3 CD because the release level had not changed from the
4r2 upgrade which IBM has us at.  (I didn't do the upgrade so I don't
remember all the details of what was not shipped.  All I remember off the
top of my head was the fax software was not sent.)

Gord

-- 
Gord Hutchinson
Database Administrator
TST Overland Express
ghutchinson@tstoverland.com
905-212-6330
fax: 905 602-8895
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