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At 16:02 03/05/1999 -0800, Roger Boucher wrote:
>We just tried to order an upgrade to V4R3 from our Value Added Reseller,
>and they told us that IBM's records had us at V4R2.  Well, we are on
>V4R1 but IBM did send us V4R2 awhile ago and we never had the time to
>load it.  Anyway, the VAR told us that we would have to upgrade to V4R2
>before we could get the upgrade to V4R3.  They said this was because
>once IBM ships you software for an upgrade they delete the information
>of your previous version... and so they could not provide an upgrade
>from V4R1 to V4R3 for us.

I wouldn't buy that. IBM knows what program products you have, and even if
they didn't, a look at the WRKLICPGM display would tell them. AFAIK, you
can still skip a release, so V4R1 to V4R3 should not be a problem. Read the
upgrade manual. It tells you in excruciating detail what you can and cannot do.

Pete Hall
pbhall@execpc.com
http://www.execpc.com/~pbhall
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