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  • Subject: Re: ASYNC device problems
  • From: Buck Calabro/commsoft<mcalabro@xxxxxxxxxxxx>
  • Date: Tue, 2 Feb 1999 08:16:37 -0500

On 02/01/99 07:12:55 PM Julie  wrote:

>Hi Everyone....we have a problem where I work.  (Not my expertise so
>bear with me).  The system is (new) a RISC Model 620 V4R2.  The ASYNC
>devices seem to cause the C pgms, Progress pgms, & AS400 ICF file pgms
>to come to a complete halt.  This happens with the time clock devices,
>the Zebra printers, and the Expedite (Advantis) for EDI.  Has anyone
>experienced this and were able to fix it?  Thanks in advance.  Julie

This sounds like an upgrade of an existing site that WAS working but works 
no longer.  When debugging these things, it's often helpful to do some line 
traces: STR, END, PRT, DLTCMNTRC as well as TRCICF.  Also, look at STRITF 
to get a quick glance at the data that is coming in.  You should also be 
able to use a PC with Procomm or Crosstalk to log the data.  Carefully 
check the line connections - you'd be surprised at how often a bad cable is 
the culprit after a move!  Also, carefully check the line/controller/device 
descriptions.  Especially important are baud, parity and word length.  If 
there are modems involved, were they powered off/on during the upgrade? 
Sometimes you need to set a modem's "initialisation strings" after the 
modem gets powered off - these can be finicky, and the modem manual can be 
of some (small) help.  The key is to isolate what changed from what stayed 
the same.   As a last resort, recompile the ICF files and HLL programs with 
the latest batch of PTFs installed.

Buck Calabro
CommSoft, Albany, NY
mailto:mcalabro@commsoft.net
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