Re: Work remote

Carl,

We sold the idea under the same rational.  My time is your dime.  You can spend
it on me driving in or dialing in.

I do try to meet with each client in 3D at least once every two weeks.  When I
first started working remotely about 8 years ago, I was dubbed the "Phantom" and
realized their psychological need to see my smiling face.  Maybe they thought I
had really moved to the Bahamas with a ghost writer doing the actual work.

Although the 3D time does become a marketing opportunity, IMO it's because you
are there to see and hear of situations where you can provide a solution.
Listening to lunch room scuttlebutt or lunching with the owner to hear about
their industry trends still has value.

James W. Kilgore
email@james-w-kilgore.com

Carl Galgano wrote:

> One way we try to encourage our clients to allow us to work remotely is to
> bill for travel time, even locally.  There is certainly an opportunity cost
> for me or any of our staff to sit on an airplane or in traffic.  Most of
> clients have been pretty agreeable.  One thing I do find by going on site is
> that it is instant "marketing".  Off site does tend to be out of mind and I
> find that the more often I visit the clients sites, the more I walk away
> with new projects.
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