Re: What follows/more followup

mcrump@ballfoster.com wrote:
> 
> I believe the 15% has been the historic number.

In the "bad" old days, if one needed some "new" accounts, they just
assigned a "new" customer number to various installed accounts but
placed all of the "new" accounts under one "Master" accounts so the
bills,etc showed up at the right accounts.... There is NO doubt that
there is a ton of new 400's being sold, but not for the reasons you 
would normallly think of... 

The new new software subscription is a prime
example of "tinkering" with the system to make things "better" and in
the
process,burning a ton of customers(9401-150) that thought they fell
under
the umbrella... The new plan proably is a good idea, but it was
presented
so badly, that people really gag at the idea of "having" to pay for
somthing that they may or may not want...

I just read where there isn't
much consideration for people who upgrade downward in processor groups,
while going up in horse power in the same family.... Because of
price/performance
you actually could end up paying more than you need,,,neat trick.....

I'm sure that wasn't considered in the big group meeting where the new
plan
was dreamed up.... IBM has the amazing ability to really tick off their
very happy and pleased customer base with the flick of a switch....
but I wander away from the original subject....sorry...
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