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At 09:03 PM 8/28/98 -0400, you wrote: >Anyone using Peekplus? Any thoughts regarding privacy or lack of same? > >-- >----------------------------------------------------------- >boothm@ibm.net >Booth Martin >----------------------------------------------------------- We use it to monitor customer service agents while on the telephone taking enrollments. Privacy is not really an issue as the ACD telephone calls are monitored. This allows the supervisors to evaluate customer service. We actually get agents requesting to be monitored to show off their skills. Straight forward program, easy to use. Shane +--- | This is the Midrange System Mailing List! | To submit a new message, send your mail to MIDRANGE-L@midrange.com. | To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com. | To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com. | Questions should be directed to the list owner/operator: david@midrange.com +---
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