Domino, Notes Pump Users

["Carole Houghton" <mchcah@xxxxxxxxxxxxx>]

I am wondering if it is customary to order Domino for the AS/400, 
Notes Designer, and Lotus Notes Pump from a Lotus Notes 
business partner at the published prices and then be told that to 
get documentation there is an additional media price for each 
product.  The documentation received for Notes Pump is a tiny 
AS/400 users manual that continually refers to a user manual not 
received.  I discovered it was necessary to get the products from a 
business partner rather than a distributer to get the passport 
program.  What I didn't know is that the retail version at least 
supplies you with the media and documentation.  Is this usual?
Carole A. Houghton
Wenger Corp
mchcah@deskmedia.com
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