• Subject: Re: DASD failure
  • From: John Hall <jhall@xxxxxxxxxxx>
  • Date: Wed, 22 Jul 1998 12:41:13 -0400
  • Organization: Home Sales Co.

>If this is considered normal, I will feel oblidge to tell my management that 
>we may need to >reconsider our choices of platform. In fact, hardware wise, my 
>PC is proving to be more reliable >than the AS/400! (i am not talking OS here).

If you are having that many failures maybe you need to look elswhere for
the problem.  Were all the drives purchased at the same time ?  Is the
same component failing each time?  Are they in the same cabinet ?  Same
controller ?

It sounds like a problem outside of the drives.  Could be there is a
borderline power supply in the cabinets causing the failures.  Maybe bad
utility power.  Some UPS's only kick in during brownouts & overvoltage
and do not monitor the line very well for harmonic distortion and
transients.  

I once had a PC that had the battery go dead on the motherboard 5 times
(about every 3 or 4 weeks)

It was under service so it wasn't on my dime but until I insisted that
there had to be something wrong with the motherboard they were going to
keep coming out and changing the battery.  Of course each time they
would say "Well I've never seen anything like this before but THIS
battery is brand new!"  Finally it turned out they were putting the
wrong voltage battery in ! 

So look elsewhere for the problem or see if you can get a different CE
in. 

John Hall
Home Sales Co.
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