• Subject: RE: 7852 Modem Problem Firmware Fix
  • From: Neil Palmer <npalmer@xxxxxxxxxxx>
  • Date: Thu, 28 May 1998 16:20:54 -0500

Have been unable to locate a flash update for the 7852-400 on any IBM
web site.
I have a copy of the 3.15 level update, but would suggest (presuming the
modem is still under warranty, or maintenance) that you call IBM
hardware support and request a flash update for the modem.  That's how I
got mine several months ago.

Neil Palmer                                AS/400~~~~~      
NxTrend Technology - Canada   ____________          ___  ~     
Thornhill, Ontario,  Canada   |OOOOOOOOOO| ________  o|__||=   
Phone: (905) 731-9000  x238   |__________|_|______|_|______)   
Cell.: (416) 565-1682  x238    oo      oo   oo  oo   OOOo=o\   
Fax:   (905) 731-9202       ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
mailto:NPalmer@NxTrend.com    AS/400  The Ultimate Business Server      

> -----Original Message-----
> From: Steve Glanstein [SMTP:mic@aloha.com]
> Sent: Thursday, May 28, 1998 2:13 PM
> To:   twmac@mindspring.com
> Cc:   mr
> Subject:      7852 Modem Problem Firmware Fix
> Hi:
> This matches a problem that I have with one client.  How do you
> actually
> get this update?  Do you call hardware?  Is there a PTF?
> Steve Glanstein
> mic@aloha.com
> >Date: Tue, 26 May 1998 12:39:08
> >From: Tim McCarthy <twmac@mindspring.com>
> >Subject: Re: Dialing into ECS modem with PC-based communications
> software
> package...
> >When  you say dial-in via PC based communications software I'm
> assuming
> you
> >mean something like Pro-comm? Is this for file transfer or emulation?
> >As far as sync problems with the Options 7852 (33.6 modems), I've had
> >issues with DSR drops during SNA session establishment and bisync
> file
> >transfers that both IBM and Multitech (Options are re-badged
> Multitech
> >modems) denied were modem issues. Finally I got a firmware update
> that
> >fixed my problems.
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