Re: PTF Information

[Gary Feinstein <gfeinste@xxxxxxxxxxxxxxxxxxx>]

John Hall wrote:
> 
> I have been given a PTF number by one of my vendors to correct a font
> sizing problem.
> 
> The PTF # is SF47409
> 
> When I sent for this PTF it came down as V3R7 (I am on V4R2) for product
> ID 5716SS1
> 
> When I try to apply it the system says Product 5716SS1 is not installed.
> When I go to Install Lic Pgm I do not see any listing for 5716SS1
> 
> Can anybody help ???
> Where do I go for the answers ???
> --
> John L. Hall
> Home Sales Co.
James,
        If you issue a DSPSFWRSCRSC (Display Software Resource) you will see
the Licensed Product (OS 400) there.  If you hit F11, you will see the
release of the pgm.  I believe the PTF will not install because you are
not on the correct OS level.  Try downloading the correct PTF, and I'm
sure you won't have this problem.  
HTH,
Gary Feinstein
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