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The PC wasn't required to make it work... it was only used for
configuration and diagnostics.

At 06:56 PM 4/8/98 , Don wrote:
>
>Dave,
>
>Weren't they the ones that needed a PC attached to their DASD to make it
>work????   THAT's what scared me!
>
>
>--------------------------------------------------
>
>On Wed, 8 Apr 1998, David Gibbs wrote:
>
>> I can't speak to other OEM disk vendor's offerings... but I know for a fact
>> that EMC's DASD offerings were completely sub-standard... and their support
>> came in a poor second (ref my previous post about CISC->RISC upgrades).
>> 
>> Luckily, they left the midrange market... although DecisionData's support
>> wasn't much better.
>> 
>> david
>> 
>> At 11:58 PM 4/7/98 , Neil Palmer wrote:
>> >I was called one evening by an IBM rep looking for assistance for a
>> >customer who was down (around Xmas and IBM was short of resources).
>> >Customer had a F60 with some EMC DASD.  One had failed.  After about 6
>> >hours and several phone calls a service rep had finally shown up with 3
>> >spare disks.  None of them worked, so he said they didn't have any more
>> >in stock (this was Toronto - the biggest city in Canada, and they didn't
>> >have any more disk in stock ??), and said he would try to get another
>> >within a couple of days, AND LEFT THE CUSTOMER WITH A NON-USABLE SYSTEM
>> >!!
>> >
>> >(I went in, removed the offending disk unit from the ASP - after doing a
>> >re-IPL to DST again as he had left the system with the rest of the EMC
>> >array not reporting in - and started them on a reload which was
>> >completed by 9am the next morning).
>> >
>> >So, IMHO, the reason 3rd party disk is cheaper, is because IT'S NO
>> >BLOODY GOOD !!!!
>> >(And - also IMHO - neither is their support).
>> >
>> >You're taping the birth/first steps/first baseball game of your only
>> >child with your Camcorder.
>> >Do you buy Acme or Brand-X tape from some flea market stand because it's
>> >a couple of dollars cheaper than a top quality name brand professional
>> >grade tape ?    
>> >
>> >NO !
>> >
>> >You don't risk something like that by using a cheap magnetic tape, just
>> >like you don't risk your company's business by trying to save a few
>> >bucks on magnetic disk.
>> >
>> >
>> >OK - I'm done ranting now - say goodnight Gracie !
>> >
>> >:-)
>> >
>> >
>> >Neil Palmer                                AS/400~~~~~      
>> >NxTrend Technology - Canada   ____________          ___  ~     
>> >Thornhill, Ontario,  Canada   |OOOOOOOOOO| ________  o|__||=   
>> >Phone: (905) 731-9000  x238   |__________|_|______|_|______)   
>> >Cell.: (416) 565-1682  x238    oo      oo   oo  oo   OOOo=o\   
>> >Fax:   (905) 731-9202       ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
>> >mailto:NPalmer@NxTrend.com    AS/400  The Ultimate Business Server      
>> >http://www.NxTrend.com
>> >
>> >> -----Original Message-----
>> >> From:     David Gibbs [SMTP:david@midrange.com]
>> >> Sent:     Tuesday, April 07, 1998 10:27 PM
>> >> To:       MIDRANGE-L@midrange.com
>> >> Subject:  RE: CISC to RISC conversion of data
>> >> 
>> >> 
>> >> [
>> >> << snip>>

>> >> 
>> >> Caveat: We were running with OEM disks that were EXTREEEMLY unstable.
>> >> In
>> >> fact, two of the HDA assemblies was INCOMPATIBLE with the 620 (EMC
>> >> should
>> >> have known about that... we did ask them).
>> >> 
>> >> I'm not blaming IBM for the problem... they sure went to bat for us
>> >> (even
>> >> after it was determined the problem was with OEM hardware) ... we had
>> >> 2
>> >> CE's onsite almost 24 hours/day for a week ... plus level 2 support on
>> >> the
>> >> horn at all hours.  I place the blame for the problem SQUARELY on
>> >> EMC's
>> >> shoulders... they had incompatible hardware and should have told us
>> >> about it.
>> >> 
>> >> 
>> >+---
>> >| This is the Midrange System Mailing List!
>> >| To submit a new message, send your mail to MIDRANGE-L@midrange.com.
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>> >+---
>> 
>> > 
>> --
>> | Internet: david@midrange.com
>> | WWW:      http://www.midrange.com/david
>> |
>> | ... A man can move mountains, a world can be turned,
>> | and the greatest of distances easily spanned,
>> | When the strength that's invested in making a fist
>> | is transformed into shaking a hand.
>> |
>> |                    - DMRoth
>> |
>> | Fight Spam! Join CAUCE! == http://www.cauce.org/
>> 
>> +---
>> | This is the Midrange System Mailing List!
>> | To submit a new message, send your mail to MIDRANGE-L@midrange.com.
>> | To unsubscribe from this list send email to
MIDRANGE-L-UNSUB@midrange.com.
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>> 
> 

--
| Internet: david@midrange.com
| WWW:      http://www.midrange.com/david
|
| ... A man can move mountains, a world can be turned,
| and the greatest of distances easily spanned,
| When the strength that's invested in making a fist
| is transformed into shaking a hand.
|
|                       - DMRoth
|
| Fight Spam! Join CAUCE! == http://www.cauce.org/

+---
| This is the Midrange System Mailing List!
| To submit a new message, send your mail to MIDRANGE-L@midrange.com.
| To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com.
| Questions should be directed to the list owner/operator: david@midrange.com
+---


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