RE: IBM Supportline Woes!

[Neil Palmer <npalmer@xxxxxxxxxxx>]

Well if that's true, and I believe it is, then we can thank Y2K for
forcing them to go to a new system.
I read somewhere a few months ago that they ARE going to a new billing
system, I certainly hope they aren't going to try and patch the 30+ year
old COBOL code on the mainframes.
Besides, Jon Paris is too busy these days to re-write it for them  :-)



Neil Palmer                                AS/400~~~~~      
NxTrend Technology - Canada   ____________          ___  ~     
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> -----Original Message-----
> From: Dave Shaw [SMTP:dshaw1@InfoAve.Net]
> Sent: Monday, March 30, 1998 2:48 PM
> To:   MIDRANGE-L@midrange.com
> Subject:      Re: IBM Supportline Woes!
> 
> -----Original Message-----
> From: DAsmussen <DAsmussen@aol.com>
> 
> <snip>
> 
> >I think that they must
> >be using their own old versions of either MAPICS or DMAS to track
> A/R...
> 
> Although I'm no lover of MAPICS A/R (been a victim for 17 years now),
> even
> it couldn't screw up as bad as IBM's billing system does.  They've
> been
> running it on mainframes for more than 30 years, probably mostly the
> same
> code (at least the same logic, it always makes the same mistakes).
> 
> Dave Shaw, General Nutrition, Greenville, SC 
> 
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