Re: OS/400 Releases (was: Triggers :)

[Pete Massiello <pmassiello@xxxxxxxxxxxxxxxx>]

David Gibbs wrote:
> 
> I've heard that V3R1 support is being dropped in the near future (May rings
> a bell).
> 
> What are other s/w vendors approaches to non-supported OS/400 releases...
> do they stop supporting that release when IBM does?
> 
> Thanks!
> 
> david
David,

   For OS Director, we currently support all versions of software from
V2R3, V305, V3R1, V3R2, V3R6, V3R7, V4R1, & V4R2.  We will continue to
provide support and PTFs for these releases as we have customers on
those versions of OS/400.  As we bring out new versions of our software,
we determine what the minimum release level that we will support. Last
spring we came out with Version 2.1, and decided that we still had too
many customers (about 25 out of over 500) on V2R3 so we created a
version of OS Director that would work for those 25 customers.   We
always try to accomondate our customers.  Unfortunately, this means
having more machines than you can squeeze into a room, and it is going
to get worse as IBM goes to 2 releases of OS/400 per year (to remain
competitive).  

   I beleive that a company that is focused on its customers, will try
to do the right thing for their customers.  Now we all know that if you
have a CISC machine, the Politically Correct thing is to be on V3R2, but
unfortunately not everyone has the financial means, technical
resources,  or perhaps there is some other reason that they have not
upgraded.  

   My two cents for what it is worth.

Pete Massiello
OS Solutions International 
Phone: (203)-744-7854  Ext 11.
http://www.os-solutions.com
mailto:pmassiello@os-solutions.com
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