>One of the common business goals for our company this year relates to
system
>availability (uptime).  Does anyone have an industry average or standard
>uptime measurement for a medium to large AS/400 Manufacturing Company?  I
am
>looking for a benchmark to have our group measured against (other than
100%).
I know some analysts keep track of that and somewhere the AS/400 is listed
as having 99.9%.  I will have to check on that.

For us our uptime, as measured over the last seven years is outstanding.
We
are a medium to large manufacturer.

Based on Hours
Uptime vs. Unplanned Outages  - 99.9674%
Uptime vs. Planned Outages      -  99.1781%

Based on Days (an outage during a day counts as a strike)
Uptime vs. Unplanned Outages - 99.8434%
Uptime vs. Planned Outages     - 98.0822%

Planned outages include cum PTF installs, new release installs, and
hardware installs.
It may be a little low but we seem to not be able to plan for hardware
installs very well
and I do try to apply cums on a quarterly basis.  Despite V3R1, I try to
think of
these installs as 'preventive'.  Your need to do hardware changes and
software updates
can depend on how you use your system.  If you have many different kinds of
IOP
usage (WAN, LAN, IPCS, FAX, etc.) this can potentially increase your
planned
outages.  My system quoted above operates as our main AS/400 (network, FAX,
etc.)
and therefore requires more hardware additions.  Same with software, the
more
things you run (aside from applications) the more risk you have in needing
to
cums and releases.  My other AS/400's that are not so centric to the
company
have much better numbers.  I apologize if you are not interested in planned
outages
but it is something to consider.

BTW my unplanned outages have been:
1.) Operator error by me (we call that a dft - d for dummy, t for techie,
you figure the f) 2 hours
2.) Operator error (careful when demonstrating PWRDWNSYS) 2 hours
3.) Power outages (even with a UPS) 12 hours
4.) OS/400 software 4 hours

This is pretty amazing.  No outages caused by AS/400 hardware (raid 5 being
used)
and if you eliminate my companies mistakes we actually have 99.9935%
uptime.



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