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>One of the common business goals for our company this year relates to system >availability (uptime). Does anyone have an industry average or standard >uptime measurement for a medium to large AS/400 Manufacturing Company? I am >looking for a benchmark to have our group measured against (other than 100%). I know some analysts keep track of that and somewhere the AS/400 is listed as having 99.9%. I will have to check on that. For us our uptime, as measured over the last seven years is outstanding. We are a medium to large manufacturer. Based on Hours Uptime vs. Unplanned Outages - 99.9674% Uptime vs. Planned Outages - 99.1781% Based on Days (an outage during a day counts as a strike) Uptime vs. Unplanned Outages - 99.8434% Uptime vs. Planned Outages - 98.0822% Planned outages include cum PTF installs, new release installs, and hardware installs. It may be a little low but we seem to not be able to plan for hardware installs very well and I do try to apply cums on a quarterly basis. Despite V3R1, I try to think of these installs as 'preventive'. Your need to do hardware changes and software updates can depend on how you use your system. If you have many different kinds of IOP usage (WAN, LAN, IPCS, FAX, etc.) this can potentially increase your planned outages. My system quoted above operates as our main AS/400 (network, FAX, etc.) and therefore requires more hardware additions. Same with software, the more things you run (aside from applications) the more risk you have in needing to cums and releases. My other AS/400's that are not so centric to the company have much better numbers. I apologize if you are not interested in planned outages but it is something to consider. BTW my unplanned outages have been: 1.) Operator error by me (we call that a dft - d for dummy, t for techie, you figure the f) 2 hours 2.) Operator error (careful when demonstrating PWRDWNSYS) 2 hours 3.) Power outages (even with a UPS) 12 hours 4.) OS/400 software 4 hours This is pretty amazing. No outages caused by AS/400 hardware (raid 5 being used) and if you eliminate my companies mistakes we actually have 99.9935% uptime. +--- | This is the Midrange System Mailing List! | To submit a new message, send your mail to "MIDRANGE-L@midrange.com". | To unsubscribe from this list send email to MAJORDOMO@midrange.com | and specify 'unsubscribe MIDRANGE-L' in the body of your message. | Questions should be directed to the list owner/operator: david@midrange.com +---
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