• Subject: Re: CHGPF Question
  • From: DAsmussen@xxxxxxx
  • Date: Mon, 29 Sep 1997 21:21:10 -0400 (EDT)

David,

In a message dated 97-09-29 11:43:17 EDT, you write:

> > In issues regarding IS, the customer is NOT always right.  
>  
>  This is quite correct... as I've been on all three sides of the I.T. fence

>  in my career so far (end user, consultant, and s/w developer).  I can 
>  attest that to the fact that "The Customer is NOT always right"... 
>  however, "The customer IS always the customer".  It's the consultants 
>  job to offer the best possible solutiion(s) to a specific problem 
>  (including ALL of the ramifications). 

Quite correct.  Perhaps the response should have been "the customer is the
type of customer you ALLOW them to be".  If you are not doing YOUR job of
properly informing the client of all ramifications, the customer might demand
something that is...hmmm, less than optimum?

Regards!

Dean Asmussen
Enterprise Systems Consulting, Inc.
Fuquay-Varina, NC  USA
E-Mail:  DAsmussen@AOL.COM

"Success is a ladder that cannot be climbed with your hands in your pockets."
-- Anonymous
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