• Subject: Re: CHGPF Question
  • From: DAsmussen@xxxxxxx
  • Date: Mon, 29 Sep 1997 21:21:10 -0400 (EDT)


In a message dated 97-09-29 11:43:17 EDT, you write:

> > In issues regarding IS, the customer is NOT always right.  
>  This is quite correct... as I've been on all three sides of the I.T. fence

>  in my career so far (end user, consultant, and s/w developer).  I can 
>  attest that to the fact that "The Customer is NOT always right"... 
>  however, "The customer IS always the customer".  It's the consultants 
>  job to offer the best possible solutiion(s) to a specific problem 
>  (including ALL of the ramifications). 

Quite correct.  Perhaps the response should have been "the customer is the
type of customer you ALLOW them to be".  If you are not doing YOUR job of
properly informing the client of all ramifications, the customer might demand
something that is...hmmm, less than optimum?


Dean Asmussen
Enterprise Systems Consulting, Inc.
Fuquay-Varina, NC  USA
E-Mail:  DAsmussen@AOL.COM

"Success is a ladder that cannot be climbed with your hands in your pockets."
-- Anonymous
| This is the Midrange System Mailing List!
| To submit a new message, send your mail to "MIDRANGE-L@midrange.com".
| To unsubscribe from this list send email to MAJORDOMO@midrange.com
|    and specify 'unsubscribe MIDRANGE-L' in the body of your message.
| Questions should be directed to the list owner/operator: david@midrange.com

As an Amazon Associate we earn from qualifying purchases.

This thread ...

Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2021 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.