• Subject: Re: Year 2000
  • From: "James W. Kilgore" <qappdsn@xxxxxxx>
  • Date: Mon, 22 Sep 1997 17:20:25 +0100
  • Organization: Progressive Data Systems, Inc.

MR ROY H SCHNAUSS III wrote:
> 
<snip>

> Even when I recently called them for an update, the woman started to
> yell at me about how they owned that code and I couldn't touch it and
> further she stated that she or her company didn't care if my machine
> dropped dead at the year 2000.
> 
Don't you just love customer support? ;-)

I've never heard of a software company that would give you the source
then not let you change it.
Usually they just won't support it after it's been modified.  You
wouldn't happen to running BASIC would you?

I've still got four customers running 5363's.  Even if I spread the cost
of upgrading their software to handle a window of time, the OS will
flake out on them.  It's going to be cheaper for them to get a 436 or a
model 150.

I've still got a 5363 in my office at home...don't use it any more, but
don't have the heart to pull the plug..sort of like pulling the plug on
an old friend. :_(
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