Re: Legacy code.

[DAsmussen@xxxxxxx]

Buck,

In a message dated 97-09-16 18:32:47 EDT, you write:

<<snip>>
>   Our clients are independent telephone and cellular companies across the
US.
>  In the past, we have done custom programming for these clients, but our
new
>  direction is to provide a more generic product.  This new product is
written
>  using Synon 2/E, and is Y2K compliant.  Some customers will migrate to the
>  new product; the rest will need Y2K mods.  They're working out the
economics
>  now.  We're not certain how long we can let them wait to decide...

Ahhh, a strategy emerges!  Inform your customers of the discount that they
will receive from the purchase of your new product, and of the premium they
will pay for maintenance if they remain behind your current product release
level (hey, it's good enough for IBM!).  I assume that the product was
written in Synon in order to reduce maintenance time, so customers NOT on the
Synon version will have to pay a price.

Try and back up your position with some hard numbers on the reduced
maintenance times with Synon, and how much each individual client is going to
pay vs. the last twelve months of service under the INCREASED rate schedule
if they were to have the same service performed over the NEXT twelve months.

JMHO,

Dean Asmussen
Enterprise Systems Consulting, Inc.
Fuquay-Varina, NC  USA
E-Mail:  DAsmussen@AOL.COM

"It is impossible to make anything foolproof, as fools are so ingenious." --
Anonymous
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