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To: sales@tigertools.com

Just thought I'd let you know that your FAST400 product has generated a
lot of discussion in the past 24 hours in the MI400@midrange.com mailing
list.  You may want to review this discussion in the MI400 archives at
http://archive.midrange.com/mi400/200110/threads.html under the topic,
"How does this software work??"  If you wish to participate in the
discussion, you'll need to subscribe at
http://lists.midrange.com/cgi-bin/listinfo/mi400.

Generally, the discussion is focused on the technique that FAST400 is
using to do what it does.  Someone has suggested that the FAST400
program flips off the 5250 flag in each and every interactive job, which
IBM apparently made easily available in V4R3.  It was further discussed
that IBM may at some point in the future "re-protect" this flag that
would, in effect, render your product useless.

I (and others) were curious as to what your support policy would be in
this scenario.  Would you offer refunds to customers if you were unable
to overcome IBM's "fix"?  Do you have any reason to believe that IBM
would be unable to circumvent your software?

Have you considered any legal issues IBM may have with your product?

Dan Bale
IT - AS/400
Handleman Company
248-362-4400  Ext. 4952
D.Bale@Handleman.com



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