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  1.  Home
  2. MAPICS-L
  3. April 2019

Re: Powerlink sessions keep timing out

Recent java updates have caused some issues.  It would be wise to log an Inforxtreme request and also look into applying updates and prerequisites for Powerlink.  You may be able to find some info on the knowledge base also.
Regards,Laura

Laura Ubelhor, Consultech Services, Inc.

Office: (248) 628-6800 

ubelhor@xxxxxxxxxxxxx | www.consultechservicesinc.com


On Monday, April 1, 2019, 11:25:06 AM EDT, Wil Ramos <wramos@xxxxxxxxxxxxxxx> wrote:

We update Java monthly. No OS upgrade.  We are on 7.2
Powerlink client version is 79.

I have an Infor ticket open for this issue.  Was asked to apply the update.

-----Original Message-----
From: MAPICS-L <mapics-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Laura Ubelhor
Sent: Monday, April 1, 2019 8:15 AM
To: MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: [MAPICS-L] Powerlink sessions keep timing out

Hello:
Did you recently update java or OS?
What version of Powerlink are you on?
There are new Powerlink updates that have to be applied if a newer version of java is installed or OS is upgraded to 7.3.
Did you log an Inforxtreme ticket?
Regards,Laura


Laura Ubelhor, Consultech Services, Inc.

Office: (248) 628-6800 

ubelhor@xxxxxxxxxxxxx | www.consultechservicesinc.com


    On Monday, April 1, 2019, 11:01:57 AM EDT, Wil Ramos <wramos@xxxxxxxxxxxxxxx> wrote: 

Powerlink sessions have been timing out consistently for all our users when the session is idle for about 5 - 10  mins or so. The log off idle sessions settings in Powerlink is unchecked.  It was not an issue until recently and there were no changes in any system settings.  I applied a more recent version of the client after the IPL and that didn't help.

Any ideas?

Thanks

Wil
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