Did you recently update java or OS?
What version of Powerlink are you on?
There are new Powerlink updates that have to be applied if a newer version of java is installed or OS is upgraded to 7.3.
Did you log an Inforxtreme ticket?
On Monday, April 1, 2019, 11:01:57 AM EDT, Wil Ramos <wramos@xxxxxxxxxxxxxxx> wrote:
Powerlink sessions have been timing out consistently for all our users when the session is idle for about 5 - 10 mins or so. The log off idle sessions settings in Powerlink is unchecked. It was not an issue until recently and there were no changes in any system settings. I applied a more recent version of the client after the IPL and that didn't help.
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