Currently, we're on a M50 machine running at OS 5.4. We will probably be moving to 6.1 by year end. I've talked with Dave and implemented what we could at this time.

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of mapics-l-request@xxxxxxxxxxxx
Sent: Thursday, May 31, 2012 9:48 AM
To: mapics-l@xxxxxxxxxxxx
Subject: MAPICS-L Digest, Vol 10, Issue 67

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Today's Topics:

1. Re: Performance Issues in R9 (Brad Blair)
2. Re: Performance Issues in R9 (Stoltz, Claude (BW-STL))
3. Re: Performance Issues in R9 (Joe Perrault)


----------------------------------------------------------------------

message: 1
date: Thu, 31 May 2012 08:47:21 -0400
from: Brad Blair <bblair@xxxxxxxxxxx>
subject: Re: [MAPICS-L] Performance Issues in R9

We found that Memory was an issue in R9 with a couple of early adopters.
We've now been recommending a minimum of 8 GB to even our smaller
customers (20 - 50 users, single site) and this has improved performance
substantially.

Similar to Richard's comment - almost all of our customers have upgraded
their HW to newer boxes (8202's or 8203's) running OS 6.1.


Bradford C. Blair
mk & associates
(616) 257-4009 (direct)
(616) 430-7529 (cell)

MKA - Helping Companies Improve Business Performance for over Twenty Years
[1]www.mkassoc.com

SAVE THE DATES: MKA's 20th Annual Customer Conference - September 24, 25,
2012 at the Amway Grand Plaza Hotel - Grand Rapids

[2][IMG]














From: Richard Stover <rstover@xxxxxxxxxxxxxxxxxxxxx>
To: MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
Date: 05/31/2012 08:25 AM
Subject: Re: [MAPICS-L] Performance Issues in R9
Sent by: mapics-l-bounces@xxxxxxxxxxxx

--------------------------------------------------------------------------

Everyone I know of has taken the opportunity to upgrade their iSeries and
OS when they go to 9.0, so Dave is probably correct in his assessment. I
always get Dave involved up front. The other questions would be number of
users, speed and configuration of network, and how much were the users
using Browser at 7.7?

Best Regards
Richard (Dick) Stover
Consulting Mgr., Guide Technologies LLC
215-499-8530<tel:2154998530>
rstover@xxxxxxxxxxxxxxxxxxxxx<[3]mailto:rstover@xxxxxxxxxxxxxxxxxxxxx>
Sent from my Verizon Wireless Phone

-----Original message-----
From: Teresa Biby <TBiby@xxxxxxx>
To: MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
Sent: Thu, May 31, 2012 10:57:00 GMT+00:00
Subject: Re: [MAPICS-L] Performance Issues in R9

We moved from 7.7 to R9 in March. (R9.0) Our users are all begging to
go back to the 7.7 due to performance issues. We have already had Dave
at Infor review the stats and have been told it is a system issue (need
more disk arms). We had no system issues at R7.7.

I'm curious how many other XA users seeing this? We are single site, no
external users. We did not upgrade our hardware or OS-5.4.

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[[4]mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Richard Stover
Sent: Wednesday, May 30, 2012 7:02 PM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Performance Issues in R9

Have you had INFOR review the performance of your system? Contact Dave
Colvin at INFOR.

Best Regards
Richard (Dick) Stover
Consulting Mgr., Guide Technologies LLC
215-499-8530<tel:2154998530>
rstover@xxxxxxxxxxxxxxxxxxxxx<[5]mailto:rstover@xxxxxxxxxxxxxxxxxxxxx>
Sent from my Verizon Wireless Phone

-----Original message-----
From: "Richardson, Ricky" <rrichardson@xxxxxxxxxxxxxxx>
To: "mapics-l@xxxxxxxxxxxx" <mapics-l@xxxxxxxxxxxx>
Sent: Wed, May 30, 2012 22:58:07 GMT+00:00
Subject: [MAPICS-L] Performance Issues in R9

We recently migrated from R6 to R9 of Mapics. Our users are reporting
performance issues R9. We've used the index advisor to build indexes
that were taking lots of time to build. We've changed some of the
Powerlink defaults on some of the slow applications so it only brought
up a small amount of data rather than the whole file. We're in a Citrix
environment with several VLAN's to support our users. We're also using
Crystal Reports for some reports.

Ricky Richardson
IT Supervisor, Sr. Application Developer
130 Vintage Drive, Huntsville, AL 35811
256.799.7164
rrichardson@xxxxxxxxxxxxxxx<[6]mailto:rthompson@xxxxxxxxxxxxxxx>

[[7]cid:image002.png@01CCF580.B8F2CA40]
........................................................................
.......................
endo | AMS Endo Pharmaceuticals HealthTronics Qualitest

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------------------------------

message: 2
date: Thu, 31 May 2012 06:09:45 -0700
from: "Stoltz, Claude (BW-STL)" <Claude.Stoltz@xxxxxxxxxxxxxxxxxxx>
subject: Re: [MAPICS-L] Performance Issues in R9

Hello all,

I can tell you that we ran into the same problem and what our solution turned out to be. About a year ago July 2011 we took one of our biggest divisions from R7.7 to R9 with over 250 Power-Link client users. We were and still are running on a Power 6 550 4-way with 2 processors active, OS V5R4 with 128 MB of RAM and with 29 140 GB drives, also supporting other divisional XA Release environments (about 6 at the time). R7.7 was running just fine with the amount of users with no affects in Power-Link performance. We did multiple testing rounds with R9 and R7.7 on the same box and was confident core functionality was ready in R9. After we migrated to Release 9, within a few days we had a Lynch Mob ready to hang IT. After many attempts to look at indexes (mass built over 2000) and several other processes we were able to identify and clean up, we still were not able to resolve the overall performance issues with R9. Mid-morning became the witching hour when our users would s
tart to grumble and we can see system performance information just hit a wall. Not until we activated a 3rd processor, which is not a cheap solution. When we did this, R9 ran much smoother and our users saw better performance. Since about a year ago, Infor has made many changes to their Link Manager product and many Power-Link client fix patches. I strongly suggest loading a newer version of the client fixes. We have seen some good results with these fixes since last July; however we are still running 3 processors now. I also suggest looking at all hardware you are currently running on to see what can be done to improve it before moving to R9 if you are on an older machine. In the very near future we are going to OS 6.1 which I am told should help with performance, and we are trying to get to a Power 7 server. I also hear that OS 7.1 will really help with performance too, but I am from Missouri the 'Show Me State' - so I will believe it when I see it.

Good Luck with R9 ventures.

Claude Stoltz
Manager of Enterprise Applications
Barry-Wehmiller Companies, Inc.
"We build GREAT people who do EXTRAORDINARY things"
claude.stoltz@xxxxxxxxxxxxxxxxxxx
8020 Forsyth Boulevard
Saint Louis, Missouri 63105
(314) 862-8000 ext. 204

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Teresa Biby
Sent: Thursday, May 31, 2012 7:46 AM
To: MAPICS ERP System Discussion
Cc: Jay Guruswamy
Subject: Re: [MAPICS-L] Performance Issues in R9

We are 50 users--EPDM since 2000 so all users must use PowerLink for some Item functions--25 Engineers don't even know how to use green screen. We do have the other half of users mostly green screen options (MO create, pick, pack and ship, Accounting, COM order entry) ALL the green screen users are the most vocal about the performance issues. Understanding it would have been nice to be able to upgrade our box at the same time, since it was not an option--I do feel that Infor should have advertised better minimum system requirements for R9. I never saw any hardware requirements-only OS ones-and was not advised of any by our affiliate.
I don't doubt Dave is correct--what I wonder is what changed to cause creating pick lists (green screen) to take up to 20 minutes to run? I have been told that this program has not changed. Creating pick lists was immediate at R7.7. We are now waiting up to 20 and 25 sec between screen changes for order entry in COM. These are just a couple of examples....

Network is same as well (1GB Ethernet)--with no additional users.


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Richard Stover
Sent: Thursday, May 31, 2012 8:24 AM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Performance Issues in R9

Everyone I know of has taken the opportunity to upgrade their iSeries and OS when they go to 9.0, so Dave is probably correct in his assessment. I always get Dave involved up front. The other questions would be number of users, speed and configuration of network, and how much were the users using Browser at 7.7?


Best Regards
Richard (Dick) Stover
Consulting Mgr., Guide Technologies LLC
215-499-8530<tel:2154998530>
rstover@xxxxxxxxxxxxxxxxxxxxx<mailto:rstover@xxxxxxxxxxxxxxxxxxxxx>
Sent from my Verizon Wireless Phone


-----Original message-----
From: Teresa Biby <TBiby@xxxxxxx>
To: MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
Sent: Thu, May 31, 2012 10:57:00 GMT+00:00
Subject: Re: [MAPICS-L] Performance Issues in R9

We moved from 7.7 to R9 in March. (R9.0) Our users are all begging to go back to the 7.7 due to performance issues. We have already had Dave at Infor review the stats and have been told it is a system issue (need more disk arms). We had no system issues at R7.7.

I'm curious how many other XA users seeing this? We are single site, no external users. We did not upgrade our hardware or OS-5.4.

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Richard Stover
Sent: Wednesday, May 30, 2012 7:02 PM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Performance Issues in R9

Have you had INFOR review the performance of your system? Contact Dave Colvin at INFOR.


Best Regards
Richard (Dick) Stover
Consulting Mgr., Guide Technologies LLC
215-499-8530<tel:2154998530>
rstover@xxxxxxxxxxxxxxxxxxxxx<mailto:rstover@xxxxxxxxxxxxxxxxxxxxx>
Sent from my Verizon Wireless Phone


-----Original message-----
From: "Richardson, Ricky" <rrichardson@xxxxxxxxxxxxxxx>
To: "mapics-l@xxxxxxxxxxxx" <mapics-l@xxxxxxxxxxxx>
Sent: Wed, May 30, 2012 22:58:07 GMT+00:00
Subject: [MAPICS-L] Performance Issues in R9

We recently migrated from R6 to R9 of Mapics. Our users are reporting performance issues R9. We've used the index advisor to build indexes that were taking lots of time to build. We've changed some of the Powerlink defaults on some of the slow applications so it only brought up a small amount of data rather than the whole file. We're in a Citrix environment with several VLAN's to support our users. We're also using Crystal Reports for some reports.

Ricky Richardson
IT Supervisor, Sr. Application Developer
130 Vintage Drive, Huntsville, AL 35811
256.799.7164
rrichardson@xxxxxxxxxxxxxxx<mailto:rthompson@xxxxxxxxxxxxxxx>

[cid:image002.png@01CCF580.B8F2CA40]
........................................................................
.......................
endo | AMS Endo Pharmaceuticals HealthTronics Qualitest

This e-mail transmission may contain confidential or legally privileged information that is intended only for the individual(s) or entity(ies) named in the e-mail address. If you are not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or reliance upon the contents of this e-mail is strictly prohibited. If you have received this e-mail transmission in error, please notify the sender immediately so that Qualitest can arrange for proper delivery, and then please delete the message from your system. Thank you.





This e-mail transmission may contain confidential or legally privileged information that is intended only for the individual(s) or entity(ies) named in the e-mail address. If you are not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution, or reliance upon the contents of this e-mail is strictly prohibited. If you have received this e-mail transmission in error, please notify the sender immediately, so that Endo can arrange for proper delivery, and then please delete the message from your system. Thank you.
<Virus Scanned by Microsoft ForeFront Online Security>

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------------------------------

message: 3
date: Thu, 31 May 2012 09:18:13 -0500
from: Joe Perrault <jrperrault@xxxxxxxxxxx>
subject: Re: [MAPICS-L] Performance Issues in R9

We completed a migration from R7.8 to R9 in early April and are running a 720 Power 7, 64GB with one processor. OS is R7.1. We have had no performance issues. We upgraded the hardware prior to the migration. I will also add that the deals that IBM and Infor offered and are offering made it a very easy decision to upgrade hardware.

Joe Perrault


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Richardson, Ricky
Sent: Wednesday, May 30, 2012 5:59 PM
To: mapics-l@xxxxxxxxxxxx
Subject: [MAPICS-L] Performance Issues in R9

We recently migrated from R6 to R9 of Mapics. Our users are reporting performance issues R9. We've used the index advisor to build indexes that were taking lots of time to build. We've changed some of the Powerlink defaults on some of the slow applications so it only brought up a small amount of data rather than the whole file. We're in a Citrix environment with several VLAN's to support our users. We're also using Crystal Reports for some reports.

Ricky Richardson
IT Supervisor, Sr. Application Developer
130 Vintage Drive, Huntsville, AL 35811
256.799.7164
rrichardson@xxxxxxxxxxxxxxx<mailto:rthompson@xxxxxxxxxxxxxxx>

[cid:image002.png@01CCF580.B8F2CA40]
...............................................................................................
endo | AMS Endo Pharmaceuticals HealthTronics Qualitest

This e-mail transmission may contain confidential or legally privileged information that is intended only for the individual(s) or entity(ies) named in the e-mail address. If you are not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or reliance upon the contents of this e-mail is strictly prohibited. If you have received this e-mail transmission in error, please notify the sender immediately so that Qualitest can arrange for proper delivery, and then please delete the message from your system. Thank you.





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------------------------------

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End of MAPICS-L Digest, Vol 10, Issue 67
****************************************


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