Everyone I know of has taken the opportunity to upgrade their iSeries and OS when they go to 9.0, so Dave is probably correct in his assessment. I always get Dave involved up front. The other questions would be number of users, speed and configuration of network, and how much were the users using Browser at 7.7?


Best Regards
Richard (Dick) Stover
Consulting Mgr., Guide Technologies LLC
215-499-8530<tel:2154998530>
rstover@xxxxxxxxxxxxxxxxxxxxx<mailto:rstover@xxxxxxxxxxxxxxxxxxxxx>
Sent from my Verizon Wireless Phone


-----Original message-----
From: Teresa Biby <TBiby@xxxxxxx>
To: MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
Sent: Thu, May 31, 2012 10:57:00 GMT+00:00
Subject: Re: [MAPICS-L] Performance Issues in R9

We moved from 7.7 to R9 in March. (R9.0) Our users are all begging to
go back to the 7.7 due to performance issues. We have already had Dave
at Infor review the stats and have been told it is a system issue (need
more disk arms). We had no system issues at R7.7.

I'm curious how many other XA users seeing this? We are single site, no
external users. We did not upgrade our hardware or OS-5.4.

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Richard Stover
Sent: Wednesday, May 30, 2012 7:02 PM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Performance Issues in R9

Have you had INFOR review the performance of your system? Contact Dave
Colvin at INFOR.


Best Regards
Richard (Dick) Stover
Consulting Mgr., Guide Technologies LLC
215-499-8530<tel:2154998530>
rstover@xxxxxxxxxxxxxxxxxxxxx<mailto:rstover@xxxxxxxxxxxxxxxxxxxxx>
Sent from my Verizon Wireless Phone


-----Original message-----
From: "Richardson, Ricky" <rrichardson@xxxxxxxxxxxxxxx>
To: "mapics-l@xxxxxxxxxxxx" <mapics-l@xxxxxxxxxxxx>
Sent: Wed, May 30, 2012 22:58:07 GMT+00:00
Subject: [MAPICS-L] Performance Issues in R9

We recently migrated from R6 to R9 of Mapics. Our users are reporting
performance issues R9. We've used the index advisor to build indexes
that were taking lots of time to build. We've changed some of the
Powerlink defaults on some of the slow applications so it only brought
up a small amount of data rather than the whole file. We're in a Citrix
environment with several VLAN's to support our users. We're also using
Crystal Reports for some reports.

Ricky Richardson
IT Supervisor, Sr. Application Developer
130 Vintage Drive, Huntsville, AL 35811
256.799.7164
rrichardson@xxxxxxxxxxxxxxx<mailto:rthompson@xxxxxxxxxxxxxxx>

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