Hi Mike,
We see this periodically also. I have found that it is usually a lock on
a record from someone else. They get onto a screen and then walk away.
Check the QSYSOPR messages, there may be a message in there showing the
lock. Otherwise, I look at the Job Log of the job that is slow.
Thanx,
Nick
Nick Radich
Sr. Programmer/Analyst
EPC Molding, Inc.
Direct (320) 679-6683
Toll free (800) 388-2155 ext. 6683
Fax (320) 679-4516
nick_radich@xxxxxxxxxxxxxx
From: "Mike Tribbe" <mtribbe@xxxxxxxxxxxxxxxxxx>
To: <MAPICS-L@xxxxxxxxxxxx>
Date: 06/30/2011 10:15 AM
Subject: [MAPICS-L] Transaction times periodically increase
Sent by: mapics-l-bounces@xxxxxxxxxxxx
We have users that periodically experience long delays in processing
certain
transactions. For example, someone will change a date on a Purchase Order
and the screen will freeze for 3-4 minutes. The problem is intermittent
throughout the day and is not specific to any single transaction (even
though Purchasing complains the most). CPU usage during the delay never
appears high.
How do we troubleshoot to determine the cause (such as other programs that
may be conflicting)?
Mike Tribbe
Hydrosystems
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