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I'm not completely sure I'll have an answer, but which interface are you using? Green screen or Browser/PowerLink?
And what Release are you on?
Information on your network infrastructure might be helpful also.
cw
-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Mike Tribbe
Sent: Thursday, June 30, 2011 9:13 AM
To: MAPICS-L@xxxxxxxxxxxx
Subject: [MAPICS-L] Transaction times periodically increase
We have users that periodically experience long delays in processing certain transactions. For example, someone will change a date on a Purchase Order and the screen will freeze for 3-4 minutes. The problem is intermittent throughout the day and is not specific to any single transaction (even though Purchasing complains the most). CPU usage during the delay never appears high.
How do we troubleshoot to determine the cause (such as other programs that may be conflicting)?
Mike Tribbe
Hydrosystems
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