The long duration of the attempted install may be due to the fact that
your PC is not on the local LAN. The client install CD itself is around
1GB and the IFS is also quite large. Ours is over 6GB. Could you run
the install from a local PC using RDP (remote Desktop)? I actually did
the install of ours from my home by using RDP to my office PC through
our VPN. This may not solve the reason for failure but it might fail
sooner.
Joe Perrault
-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of
SamDelaquila@xxxxxxxxx
Sent: Thursday, October 01, 2009 12:32 PM
To: mapics-l@xxxxxxxxxxxx
Subject: Re: [MAPICS-L] R78 Client Install
Part of the problem is that the iSeries is not in the same location as I
am. I have been through the logs, and sent them to Infor. The PC logs do
not show enough to help diagnose what I am running into.
In our case, I am trying to do a brand new install of the R78
environment. When I get that done, we will be migrating an R6
environment, which is at PCM 7412.
I am following the instructions from SH15608, the enhanced migration
process. The first steps are getting an "empty" R7.8 environment built.
I have not been able to get past the transfer step to see what is next.
-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Joe Perrault
Sent: Thursday, October 01, 2009 1:10 PM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] R78 Client Install
We did this back in April and I believe it took about an 1-1.5 hours.
We did have a few problems with startup tasks after the install but
Infor was able to walk us through the issues. We upgraded from Rel 7.7.
What is your From release?
When they say local PC, I believe they mean a PC on the same LAN as the
iSeries and not across a WAN or VPN. Even if you did not run it as a
local PC, eight hours does seem to be a long time. As I recall, the
client install process moves the MAPICS IFS folder to a new INFOR IFS
folder, does some separation of environments, installs the new Link
Manager, PowerLink and other client install sets to the IFS, installs
Link Manager and PowerLink to your PC and then starts the global
environment.
There is an install log that is created on the PC and this helped us
diagnose a couple of failed attempts.
Joe Perrault
-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of
SamDelaquila@xxxxxxxxx
Sent: Thursday, October 01, 2009 11:13 AM
To: MAPICS-L@xxxxxxxxxxxx
Subject: [MAPICS-L] R78 Client Install
Hello All,
I have been working to install the R78 Client software. The process is
part of the R78 Install/upgrade procedure announced and made available
in June. The green screen server installation and upgrade to PCM 09955
went pretty well. I have not tried the data migration yet.
I am struggling with the Client Install. The last time I ran the Client
install, it ran for over 8 hours before it failed. I am being told by
Infor the install will "run for a long time unless I have a locally
attached PC." I'm not sure what is meant by "locally attached PC". I am
installing to an iSeries Model 570.
The main reason I have been given for the installation length of time is
due to the large amount of data being transferred and installed on the
IFS. I am also being told bandwidth and network latency are also
contributing to the length of time required. From my previous
experiences and tracking the installation, I can see what has been
installed. Unfortunately, I can't see the finish line. It sounds like
the good-old "This may take some time" message.
Because of the change in the installation process, the install must be
done from a PC. You cannot insert an install CD/DVD into the iSeries and
install from there.
Has anyone experienced the same lengths-of-time associated to the
installation? Are there any suggestions I can try to help with the
process?
Thank You,
Sam Delaquila
Application Administrator
Eaton Electrical
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