Rework Work Order / MRP Problem

Since migrating to XA7 we are having trouble with MRP generating
requirements for rework work orders. Orders where the Parent is the same
and the Component. In XA6 it would properly see the component and parent
and net out to 0, however in XA7 it doesn't seem to see the component and
now always gives a cancel message.

While this may sound odd, Infor themselves suggested this method on their
own No Wait support site....

Create a New Rework Mfg order
Create a new rework manufacturing order using BOM = KEY and routing = NO
for the end item. You could use the reference field to describe this as a
rework order, or use a 'rework' order accounting class to identify this
order as a rework order. Add the end item as a component on the order and
specify any additional needed components needed in the rework operation.
Add routing steps that describe the rework operations that need to be
done. Release the order. Approve the rejected part (as in 2 above) and
issue to this manufacturing order. Perform the rework and RM/MQ it back to
stock.

We've submitted a ticket to Infor however they have said that's just the
way it has always been. Though we've proved that in XA6 it was different.
We've gone to our Infor rep though they have not been able to support us
or offer any help.

Has anyone experienced this since moving to XA7? Suggestions? Tips?



Regards,

Joe Rogalski
IT Manager
Weir Minerals North America


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