Re: Source code costs

I'm sorry, but this whole source code kerfuffle sounds like a tempest in a teapot to me. First, let's talk about personal responsibility. If your business is inextricably dependant on continued access to source code then you need to make sure that you have a valid contract stating that you have the access to said source. If you've taken that necessary step, then you can handle the situation with support, then escalate to management, then to the court system. Only at the last step (maybe the last two) is it really appropriate to publicly "bash" Infor. I've seen Infor personnel respond in a calm professional manner to this thread with what seem like entirely appropriate information.

Additionally Ross's last post made it clear that the original poster has reasonably affordable access to source for at least long enough to get themselves out of the mess they are in. That sounds to me like Infor was very intentionally trying to bend their new source code policy to mitigate "the impact on the existing customer base".

One of my high school teachers used to say "a failure to plan on your part does not constitute an emergency on my part".

All of that being said, I think that charging so damn much for source is a poor strategic choice, but that is Infor's decision to make. I think it is important to differentiate between what I see as Infor trying to shore up their revenue stream in order to continue this product line versus milking the remaining install base for a maximum of licensing fees before they kill off a dying product. If I thought that Infor was trying to "shaft" its' customers on the way out the door, I would be up in arms too, but I don't think that's what is happening. I sure hope I'm right.