Rant on
I hate it when investment groups buy well-run companies like when Infor bought MAPICS, Inc because the pride of ownership disappears. I think that's the root of the problem here.
Another example is INOVIS. You'd think that when you call them and say you have an AS/400 and your doing EDI with The Home Depot, they have an awareness of what that is, but I remember a call to them where I don't think they understood us (the customer) at all. I'm thinking to myself "Have they heard of an AS/400? Home Depot?"
An investment group owns my health club, Bally Fitness. I sense no pride of ownership there. And don't get me started on Sam Zell and the Tribune.
Rant off
Bryan Burns
-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx]On Behalf Of Eric A. Wolf
Sent: Thursday, September 03, 2009 9:03 AM
To: 'MAPICS ERP System Discussion'
Subject: Re: [MAPICS-L] Source code costs
One thing that we (the XA user community) have to realize is that the XA
customer base is not as large it used to be. Remember the days when you
would here that "MAPICS is being used world-wide by over 4000 customers"?
That number is probably closer to 1400 now.
At the first Infor (combined) conference, I felt like the XA users were only
a small part of the Infor community. I guess what I am saying is that we are
no longer the primary customer base of Infor and they are looking at the
bigger picture. We just have to get used to it.
IMHO...
Eric
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