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If you have paid for source code, then your entitlement to it remains. If you paid a one time fee back 20 years ago, we will need to research it a bit.

Best route is through a Support call and via your account rep. It will require pulling contracts to verify, and then setting up the access properly. If there is no ALF, that can confuse our system, which may be why your entitlement isn't visible.

Best Regards,

Ross Freeman | Senior Product Manager | Infor | office: 678.319.8040 | mobile: 404.386.5684  | ross.freeman@xxxxxxxxx
Infor ERP XA

InforFLEX-A clear, fast, and cost effective path to adopt Infor's latest product innovations. http://www.infor.com/flex


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of mapics-l-request@xxxxxxxxxxxx
Sent: Friday, August 28, 2009 1:00 PM
To: mapics-l@xxxxxxxxxxxx
Subject: MAPICS-L Digest, Vol 7, Issue 140

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When replying, please edit your Subject line so it is more specific
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Today's Topics:

1. Re: Source code taken away (Patrick Cusick)
2. Re: Source code taken away (Sansi, Jim)
3. XA Net-Link for IDF Infor ERP Lx (Andry Elone)
4. Re: XA Net-Link for IDF Infor ERP Lx (Rad Yates)


----------------------------------------------------------------------

message: 1
date: Thu, 27 Aug 2009 15:20:02 -0700
from: Patrick Cusick <PCusick@xxxxxxxxxxxx>
subject: Re: [MAPICS-L] Source code taken away

Sure sounds as though the source code is yours based upon your late 90s
deal.

Most organizations do not modify the MAPICS/XA source code.

This comes from the lessons learned in the 80s regarding the difficulty of
upgrading from modified code.

However, it is common practice to take MAPICS/XA source code, copy it, and
then modify the copy.

The original is left intact.

Then, when moving to a new release,

A check is done to see if the release has incorporated your modifications
If so, the upgrade is done and the modification is discarded
If not, the upgrade is done and then the modification is incorporated into
the new release
This is a bigger deal in the event of database or dataset additions,
changes or deletions in the new release


Patrick Cusick

Data Aire, Inc.
Information Technology Department
pcusick@xxxxxxxxxxxx
(714) 921 - 6000
(800) 347 - 2473








"Kevin Mann" <KevinMann@xxxxxxxxxx>
Sent by: mapics-l-bounces@xxxxxxxxxxxx
08/27/2009 02:09 PM
Please respond to
MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>


To
"mapics-l@xxxxxxxxxxxx" <'mapics-l@xxxxxxxxxxxx'>
cc

Subject
Re: [MAPICS-L] Source code taken away






To clarify our situation, we have been a Mapics customer for over 20
years. I have been here about 5 years and inherited Mapics XA rel 3 code
that was heavily modified. My company purchased the source code in the
late 90s when Mapics started charging for source. They were told that
this was a one time charge. I remember the same thing happening at my
former company. In 2005, with the help of an Infor affiliate, we
upgraded to rel 7. Before starting, I had to request the Rel 7 source
code which Infor sent to me.

From what I am hearing on this site, it sounds like some customers are
now being charged an ALF. Others I have talked to have never heard of
this. We have never been informed of this.

I understand what Ross is saying about not allowing customers access
without paying, but in our case he is wrong. We did pay for source and
it was taken away without notice.

I agree with those that say we shouldn't be modifying the code but at
this point, it is an absolute necessity that I am able to access the
latest source code when I need to apply a PTF over our all ready
modified code.







Thanks,



Kevin



_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
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------------------------------

message: 2
date: Thu, 27 Aug 2009 15:33:14 -0700
from: "Sansi, Jim" <jsansi@xxxxxxxxxxx>
subject: Re: [MAPICS-L] Source code taken away

Kevin--- Not to be a killjoy here... but why don't you contact your
channel partner to get it sorted out?


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Kevin Mann
Sent: Thursday, August 27, 2009 2:09 PM
To: mapics-l@xxxxxxxxxxxx
Subject: Re: [MAPICS-L] Source code taken away

To clarify our situation, we have been a Mapics customer for over 20
years. I have been here about 5 years and inherited Mapics XA rel 3 code
that was heavily modified. My company purchased the source code in the
late 90s when Mapics started charging for source. They were told that
this was a one time charge. I remember the same thing happening at my
former company. In 2005, with the help of an Infor affiliate, we
upgraded to rel 7. Before starting, I had to request the Rel 7 source
code which Infor sent to me.

From what I am hearing on this site, it sounds like some customers are
now being charged an ALF. Others I have talked to have never heard of
this. We have never been informed of this.

I understand what Ross is saying about not allowing customers access
without paying, but in our case he is wrong. We did pay for source and
it was taken away without notice.

I agree with those that say we shouldn't be modifying the code but at
this point, it is an absolute necessity that I am able to access the
latest source code when I need to apply a PTF over our all ready
modified code.







Thanks,



Kevin



_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.




------------------------------

message: 3
date: Sat, 29 Aug 2009 16:42:49 -0700
from: "Andry Elone" <andry@xxxxxxxxxxxx>
subject: [MAPICS-L] XA Net-Link for IDF Infor ERP Lx

Dear All,

Anyone working on Infor IDF for ERP Lx and MAPICS XA Net-Link ?

I installing IDF for Infor ERP lx, it's use MAPICS XA Net-link for IDF , but when starting the global environment (net-link), I got an error on Net-Link Subsystem under QUSRWRK. the subsystem MPXREGSRV is not running, just the MPXMGRSRV is running.

Job Log error :

Data area ZAMVSWU0R in *LIBL not found.
Cannot resolve to object AXZPOV1R. Type and Subtype X'0201' Authority
X'0000'.
CSTSYS in *LIBL type *FILE not found.
Cursor CURCSTSYS not open.
CSTSYS in *LIBL type *FILE not found.
Cursor CURCSTSYS not open.
Environment variable added.

Please Help.

Thanks & Regards,

Andry
Perkom Indah Murni, PT
Jakarta - Indonesia


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Scanned by Fortigate

------------------------------

message: 4
date: Fri, 28 Aug 2009 08:46:13 -0400
from: "Rad Yates" <ryates@xxxxxxxxxxxxx>
subject: Re: [MAPICS-L] XA Net-Link for IDF Infor ERP Lx

Pull the documentation on the command PSICTLJVA from the Infor website for
instructions on managing the global environment.

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx]
On Behalf Of Andry Elone
Sent: Saturday, August 29, 2009 7:43 PM
To: mapics-l@xxxxxxxxxxxx
Subject: [MAPICS-L] XA Net-Link for IDF Infor ERP Lx

Dear All,

Anyone working on Infor IDF for ERP Lx and MAPICS XA Net-Link ?

I installing IDF for Infor ERP lx, it's use MAPICS XA Net-link for IDF , but
when starting the global environment (net-link), I got an error on Net-Link
Subsystem under QUSRWRK. the subsystem MPXREGSRV is not running, just the
MPXMGRSRV is running.

Job Log error :

Data area ZAMVSWU0R in *LIBL not found.
Cannot resolve to object AXZPOV1R. Type and Subtype X'0201' Authority
X'0000'.
CSTSYS in *LIBL type *FILE not found.
Cursor CURCSTSYS not open.
CSTSYS in *LIBL type *FILE not found.
Cursor CURCSTSYS not open.
Environment variable added.

Please Help.

Thanks & Regards,

Andry
Perkom Indah Murni, PT
Jakarta - Indonesia






------------------------------

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This is the MAPICS ERP System Discussion (MAPICS-L) digest list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
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or email: MAPICS-L-request@xxxxxxxxxxxx
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End of MAPICS-L Digest, Vol 7, Issue 140
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