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  2. MAPICS-L
  3. March 2008

Correcting Shipment after submitted

I have a customer that is implementing XA at one of their new
acquisitions. This new site sometimes have Customer Orders that may
include up to 2000 line items.

They use the "Ship Complete" function in COM when they know they have
on-hand inventory to by-pass all the shipping screens and to handle all
the inventory transactions - but sometimes AFTER they've done this for a
shipment - they find they've made a mistake and have to correct it.

Apparently the way XA forces you to "back out" the shipment is to go line
by line and zero out what you said you shipped. There is no function to
either just back out the line item that was in error or to easily back out
the entire shipment. Obviously with orders that have many, many line
items this is a cumbersome task.

Has anyone solved this by writing a program/programs to allow the backing
out a specific line item of a shipment or to delete and back out an entire
shipment?
Bradford C. Blair







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