You might want to take a look at Infor Service Center from RMB
solutions for racking this sort of thing. Very integrated and robust,
by far the most superior solution that we have seen as far as Service
tracking and RMA processing. Our Prior solution 'upgraded' the warranty
period every time we reshipped out our product! We use a separate
'Non-Valued' warehouse for all of our RMA product ( We do tons of 'or
charge' RMA's as well as warranty work) The support is fantastic and the
reporting is phenomenal! Very easy to create work orders to track
billable items and charge to the correct accounts. Simply amazing
compared to our old method!
-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of Charley Simpson
Sent: Tuesday, September 25, 2007 11:03 AM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Repair-Reman MO
Thanks, all.
I have also thought of a character in the second position as well.
So, if I open an MO with no BOM then I could use the production item
number and add the necessary components (which gives me the ability to
track component usage for product performance metrics) and MRP would see
the components and act accordingly.
Hmmm....
Any down-side to this approach?
Charley
Charley Simpson, CPIM
Director of Operations
805-426-3410
www.turboneticsinc.com
*** Please note that the information contained in this message may be
privileged and confidential and protected from disclosure. If the
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-----Original Message-----
From: mapics-l-bounces+csimpson=turboneticsinc.com@xxxxxxxxxxxx
[mailto:mapics-l-bounces+csimpson=turboneticsinc.com@xxxxxxxxxxxx] On
Behalf Of DaleGindlesperger@xxxxxxxxxxx
Sent: Tuesday, September 25, 2007 10:34 AM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Repair-Reman MO
Should have pointed out that the "MS" orders are in the MRP planning
warehouse. We WANT the parts visible to MRP! Makes Purchasing's job a
lot easier, we have found.
Charley,
We also have a similar situation with our warranty rework, some is
charge,
some is free. What we have done is created two "MS" orders (M/O's with
an
"S" in position 2, and the rest is a G/L tag# that means something to
our
accounting department). As they need parts, they just charge the parts
to
either the "freebie" or the "pay for" MS orders. We clear MODATA for
those orders quarterly (after printing out the data, of course!) so we
know what the amount expensed to those accounts are.
We do the same thing with labor, except we use an "MP" (P for payroll)
order number that matches the G/L tag for the corresponding "MS" order.
Since a lot of the stuff is order policy code "G" and 20 days, it
doesn't usually have a massive impact on our production. We run a lot
of production models, and only a couple in rework at any given time (20
max a
week, and that kills us, usually 5 to 10). Some of the stuff, a LOT
of
the stuff is commonly used, and Purchasing has the stuff coming in
regularly. Special orders the customer just has to wait for us to get
the
parts (not good, but it's how we run).
Does that help?
Dale Gindlesperger
IT Manager/Special Projects Leader
Fleetwood Folding Trailers, Inc.
258 Beacon Street
Somerset, PA 15501
"Charley Simpson"
<csimpson@TURBONE
TICSINC.COM>
To
Sent by: "MAPICS ERP System Discussion"
mapics-l-bounces@ <mapics-l@xxxxxxxxxxxx>
midrange.com
cc
Subject
09/25/2007 12:10 [MAPICS-L] Repair-Reman MO
PM
Please respond to
MAPICS ERP System
Discussion
<mapics-l@midrang
e.com>
R6, EPDM, OBPM, CSM
We have the need to repair and reman some of our products; sometimes on
warranty, sometimes billable. After searching, it appears to me that
the only way to use MO's to do this, without messing up MRP, is to do
this repair/reman work under another warehouse (I want to be able to use
the product's item number in the MO so I can track component usage over
time).
Does anyone have any suggestions that preclude another warehouse or am I
stuck?
Thanks!
Charley
Charley Simpson, CPIM
Director of Operations
805-426-3410
www.turboneticsinc.com <
http://www.turboneticsinc.com/>
*** Please note that the information contained in this message may be
privileged and confidential and protected from disclosure. If the
reader of this message is not the intended recipient, or an employee or
agent responsible for delivering this message to the intended recipient,
you are hereby notified that any dissemination, distribution or copying
of this communication is strictly prohibited. If you have received this
communication in error, please notify us by replying to the message and
deleting it from your computer. Thank you. Turbonetics, Inc. ***
midrange.com
