Re: Why did our COM period close delete a customer?

Hello,

The following text is from the AR users Guide.

"Another important field on this panel is the customer status, which can
be either Active, Held, or Suspend. If the status is Active, you can
enter and process orders for the customer.

If the status is Held, no new orders can be processed for the customer.
In addition, when the customer no longer has any open orders, has an
accounts receivable balance of zero, and has no activity for any open
accounts receivable sales period, the record is marked for deletion from
the Customer Master files.

If the status is Suspend, no new orders can be processed for the
customer. The suspended customer record remains in the Customer Master
files. You reactivate it by changing the status to Active."


The program mention in the snippet of code below also checks the COM
files for data residing in the order and shipment files relating to the
customer.   

Thanks
Mark Turpin


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx
[mailto:mapics-l-bounces@xxxxxxxxxxxx] On Behalf Of
Nick_Radich@xxxxxxxxxxxxxx
Sent: Monday, March 12, 2007 3:35 PM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] Why did our COM period close delete a customer?

Greg,

Great detective work!  I didn't know about this one.  Also, it must be 
fairly old because it references OE&I instead of COM.


Congrats,

Nick



Nick Radich
Sr. Programmer/Analyst
EPC Molding, Inc.
Direct  (320) 679-6683
Toll free  (800) 388-2155  ext. 6683
Fax  (320) 679-4516
nick_radich@xxxxxxxxxxxxxx



"Greg Wenzloff" <GWenzloff@xxxxxxxxxxx> 
Sent by: mapics-l-bounces@xxxxxxxxxxxx
03/12/07 01:40 PM
Please respond to
MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>


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Subject
[MAPICS-L] Why did our COM period close delete a customer?






Lookie what I found... AMR75...  the smoking gun.
Greg 

My first reaction to blame COM was wrong.

 ...+... 1 ...+... 2 ...+... 3 ...+... 4 ...+... 5 ...+... 6 ...+... 7 
 0604 CL1                   END

 0605 C* IF IND 33 IS ON, CALL AMVAZXFR TO EDIT AND DELETE CUSTOMER.

 0606 C* 'AMVAZXFR' CHECKS THAT CUSTOMER HAS NO OPEN ORDERS IN OE&I,

 0607 C* HAS NO DETAIL RECORDS IN 'OPENAR' FILE, HAS NO S/A RECORDS

 0608 C* IN 'CUSTSA' FILE, AND IF A HDQTRS, HAS NO BRANCHES.  IT THEN

 0609 C* DELETES ALL THE CUSTOMER ASSOCIATED RECORDS IN ALL FILES,

 0610 C* CUSTOMER, A/R EXTENSION, ADDRESS, SHIP-TO, ETC.

 0611 C*

 0612 CL1         *IN33     IFEQ '1'

 0613 CL1                   CALL 'AMVAZXFR'

 0614 CL1                   PARM           P0TRN   7

 0615 CL1                   PARM           COMNOC

 0616 CL1                   PARM           CUSNOC

 0617 CL1                   END

 0618 CL1                   SETOF                     9833

 /A    *


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