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Steve,

We aren't doing stuff with commissions, but we do a lot of stuff with the
COM user exits, with regards to manipulating orders (auto-substitutions,
placing orders automatically for outsourced stuff, applying discounts based
on order value for specific items, etc).  We upgraded to CSM over a year
ago, and had no problems - we tweaked the end of order user exits to
perform the same functions as we had in the COM line item detail user exit.
That's the key thing - you have to work with the order after it's in,
rather than as it's entered.  We have no problems at all.  We already had
it done as part of our COM_Net implementation.

We distribute the sales reports to our remote sales force using Lotus Notes
- we build the databases and pump the data to the Domino databases and
Domino server using LEI (Lotus Enterprise Integrator).  They can slice and
dice it on-line with pre-determined views, or pull the data into Excel for
their own uses.  I've found it works great for us.  Once it was set up, we
didn't have to do ANYTHING to it anymore.

Dale Gindlesperger
IT Manager/Special Projects Leader
Fleetwood Folding Trailers, Inc.
258 Beacon Street
Somerset, PA  15501




                                                                           
             "Steve Sandy"                                                 
             <ssandy@dmifurnit                                             
             ure.com>                                                   To 
             Sent by:                  <mapics-l@xxxxxxxxxxxx>             
             mapics-l-bounces@                                          cc 
             midrange.com                                                  
                                                                   Subject 
                                       [MAPICS-L] Commissions              
             11/29/2006 01:13                                              
             PM                                                            
                                                                           
                                                                           
             Please respond to                                             
             MAPICS ERP System                                             
                Discussion                                                 
             <mapics-l@midrang                                             
                  e.com>                                                   
                                                                           
                                                                           




I have been asked by our management to overhaul our commissions system
in COM.  We have not touched this area in user exists since converting
to XA 4 in 1997. We are currently at XA 7.7 but not using CSM at this
time due to customization in user exits in COM for calculating ATP.
Specific questions are as follows.



1.           Has anyone does this recently? if so, what drove the request.
2.           Did you look at 3rd party applications that are integrated
with
COM ?  Are there any 3rd party apps that work without customization.
3.           If you converted from COM to CSM, were you able to use any
advanced functionality in CSM to address your old issues with
commissions and that kept you from needing a 3rd party product?
4.           Was providing Commission Reports to Sales Reps a problem and
where those reports user friendly that sales reps could manipulate and
analyze without additional IT resources?



Any insight would be greatly appreciated...



Steve Sandy

Director of Information Technology

DMI Furniture Inc.

Louisville, KY

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