Re: Field Service Solution

[DaleGindlesperger@xxxxxxxxxxx]

Dale,

I couldn't find anything that suited me and met all my requirements at the
time (5 years ago), we wrote our own.  I'm still not too impressed with all
that's out there, although the new SyteLine module comes closer than most
that I looked at.

But we have some very industry-specific requirements that really muddies
the water, in fairness to the solution providers.

Dale Gindlesperger
IT Manager/Special Projects Leader
Fleetwood Folding Trailers, Inc.
258 Beacon Street
Somerset, PA  15501




                                                                           
             "Walker, Dale"                                                
             <DWalker@automati                                             
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                                       Field Service Solution              
             08/18/2004 02:24                                              
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             Please respond to                                             
             MAPICS ERP System                                             
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We are considering implementing a field service/warranty claims
solution. The MAPICS Field Service Management solution comes with a
boatload of pre-requisites ($$) that we don't have so it isn't on the
A-list.



Does anyone have input regarding other solutions to consider?

WC Fields?

Others?





Thanks in advance,

Dale Walker

VP, Management Information Systems

Gross-Given Mfg. Co. / Automatic Products Intnl'

St. Paul, MN



direct       651-290-4349

fax           651-224-5559

cell          651-270-4150



dwalker@xxxxxxxxxxxxxxxxxxxxx

www.automaticproducts.com <http://www.automaticproducts.com/>



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