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Eric,

I got to go.  I thought the sessions were quite good - lots of customer
success stories that I got some good ideas from attending.  There were (I
felt) considerably fewer vendors present than in prior years, but there
were some new vendors that weren't there in the past.  Attendance seemed
down to me, especially considering there was another product line present
(Syteline).  I didn't hear any official numbers.  Also, I didn't attend any
hospitality suites for "non-certified" partners, but that doesn't mean
there weren't any.

There were some interesting new products announced, like CRM for MAPICS/XA,
a new Field Service/Problem reporting module to interface with Browser,
some new features for COM_Net2, and more.  Also, the new MAPICS Integrator
is really slick - Phil Joseph's presentations that I attended got
interrupted with applause a couple times (not unusual for him).
Unfortunately, they announced ANOTHER delay in CSM - now the 4th calendar
quarter of 2003.  That's over a year later than was promised last year.
Also, I think the MAPICS portion of the Tech Expo was bigger this year,
which was good.

There is also an "official" International MAPICS User Group now, in
addition to our existing regional groups that have existed.  I'm not sure
what the impact of that will be - it's a carry over from the Syteline
group, I think.

I was a little disappointed with the "special event", and the opening
session wasn't as good as usual (no business speaker this year), but those
aren't as important as the sessions and the tech expo to me.

I think it was well worth my time and expense, as always.

Dale Gindlesperger
IT Manager
Fleetwood Folding Trailers, Inc.



                                                                                
                                                        
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To the list,
For those of us that could not go - how was it - sessions, tech expo, etc.?
Were there many "hospitality suites" of vendors that were not "certified"
partners?  How about attendance?

Eric
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