Re: Essentials (Mike Ellis / ISI)

[michael.ellis@xxxxxxxxxxxxxxx]

Connie,

Another perspective to offer:  Essentials is GREAT!  ! !    It's such a 
great opportunity to improve your processes, I doubt you've had this type 
of opportunity in the whole time you've been using MAPICS.   Without a 
doubt, there have been some bumps in the road in terms of code quality, 
but that wouldn't stop me from going forward.  And there's still a lot of 
function that need to be added to completely replace the green-screen. All 
of us are anxious for that to happen.

Process design is the watchword for being happy with these new 
applications.  You should not just try to mimick what your users have done 
in their green-screen past.  In my experience implementing these systems, 
users who end up unhappy with them didn't do the right process design or 
the proper testing of the new process before going live.  That testing 
must include verifying the business process and that the software works 
properly in that process.  This is an expensive (time, effort) process, 
but essential to your satisfaction.

Everyone has his own experience with these, so I'm not being critical, 
just giving you my feedback from my experiences.
Good luck and let me know if you need help.

Michael G. Ellis
Information Systems International, Inc.
A Global ERP Consulting Firm
815-398-1670 x23
 
Choose ISI consultants to ensure consistently top quality implementation 
services at all levels of your organization.

"To enjoy the things we ought and to hate the things we ought has the 
greatest bearing on excellence of character. "
Aristotle, Nichomachean Ethics

message: 2
date: Fri, 21 Mar 2003 16:23:20 -0500
from: Connie Webb <cwebb@xxxxxxxxxxxxxxx>
subject: Essentials

Any feedback on the new OBM, CSM etc? At release 6 of course. We see some
features that would streamlines processes and we want to be in position to
get new function as it develops.

Any installation or operation comments would be appreciated.