MAPICS Green Screen Support & Power Architecture

["Dave Shaw" <daveshaw@xxxxxxxxxxxxx>]

Forwarded by moderator on behalf of Eric Wolf (eric_a_wolf@hotmail.com):
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Steve,

While I believe it is appropriate and necessary to keep the system
up-to-date technology-wise, I am concerned that the use of annual license
fees are being primarily committed to newer applications.  When MAPICS
announces these enhancements to the Client Architecture, for example, the
customer's who paid for that development, cannot have the application unless
they pay handsomely for it.

Isn't the annual licence fee actually an "Annual Maintenance, Support and
Use" fee?  Why then, do the customers who already have MAPICS have to pay
for these "upgrades", when they should be included as a PTF to their
existing applications?

Keep in mind, MAPICS Client Architecture applications CANNOT exist without
the original base modules.

In addition, due to some design performance issues, customers may be
required to upgrade their AS/400 (i-Series) which incurs a MAPICS upgrade
charge.  All you receive is a license key - nothing else.  You may see more
customers buying seperate machines to just to run their ERP system and
bridging to the larger machine for other functions (email, Lotus, Web,
etc.).  Isn't this a step backward in technology?


Eric A. Wolf
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