Closing Manufacturing Orders

["Shrader, Patrick" <pshrader@xxxxxxxx>]

Something is up, and I don't know what it is.

About a year ago, we migrated from MAPICS DB 2 to XA 5. Obviously this was a
large jump in features and some things changed a little and other things
changed a lot in the conversion.

A couple weeks ago someone was reviewing the open manufacturing order list
(finally done after a less-than-perfect inventory), and discovered a large
number of orders that had been fulfilled but not closed. I contacted MAPICS
support and was told that MOs must be closed manually (with the "C")
whenever you want to close them -- they will not automatically close just
because the open quantity becomes zero.

Now my user base tells me that they have never had to do this in all their
years using MAPICS. And, granted, there are not a lot of very (stress very)
old manufacturing orders on the system (the oldest is about 8 months old. It
is possible that someone was manually closing them to get ready for an
inventory or something, and that person is gone now. 

Referencing the support response, I have instructed the users to manually
close the orders when they key the RM transaction.

What is your experience with this? I'd contend that when an MO is completely
filled, it ought to automatically close. I have not been using MAPICS that
long, so I don't know how it worked "forever". Can anyone fill me in on the
history, or are you experiencing something different? 

We are running IM in a controlled warehouse environment (which has been
turned on in the past year).

Thanks!

Patrick


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