IFM, Automated Cash Receipts and Taxes -- MAPICS-L

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We are an IFM shop and would like to implement automated lockbox receipt
processing.  I have successfully sent data into IFM via the Cash Receipt
file (YAGRREP) but the process is not viewed by the users as a timesaver
because of sales tax issues.  We are confronted with a significant number of
tax deductions because customers do not tell us up front that they are
exempt.  Correcting this once the receipt is in IFM does take longer than if
our people do the whole job themselves.  Does anyone have any experience
with trying to automate the creation of transactions based on the detection
of a short payment?
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