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  • Subject: RE: User Based Access
  • From: "Shaw, David" <dshaw@xxxxxxxxxxx>
  • Date: Thu, 10 Feb 2000 13:43:42 -0500

Steve,

I think the nastiest thing that we hit was that if a MAPICS interactive session,
either green screen or client/server, doesn't exit properly, it leaves a license
allocation active for that user.  You have to go into WRKLICINF for the master
MAPICS product, use option 8 to work with license users, and then release the
license allocation for the user to be able to get back into MAPICS.  If you have
any connection issues in your network it can become a real nuisance.

We discovered that we had accidentally created a way to get around it with a
special menu handler that I had written so that we could access MAPICS functions
from the SoftMenu group job menuing system.  Since all of our users were using
it, we didn't have the license problem very often, although as we added more
PDMPlus users it was getting worse.

Dave Shaw
Spartan Mills
Spartanburg, SC

-----Original Message-----
From: Jones, Steve [mailto:SJones@hpproducts.net]

This weekend we will be converting our 620-2175 to a 720-2062 and also
switching from unlimited # users in MAPICS to limited # of users (150). 
 Our question is for anyone who has done the user switch,  what issue may we
encounter in this process.

Thanks in advance
Steve Jones
H-P Products, Inc. 
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